Questions, answered plainly.

Professional services firms and growing businesses that have outgrown a DIY or template website: accountants, solicitors, consultants, clinics, specialist firms and established local businesses.

Censeo House, 6 St Peter’s Street, St Albans, Hertfordshire, AL1 3LF. We meet clients across Hertfordshire in person and work with businesses across the UK by video call.

The founder, Matt Bentley, from first call to launch and beyond. There are no account managers or juniors between you and the person doing the work.

Within one working day, by email or phone.

Most builds run to around four weeks from sign off, depending on size and how quickly content and feedback come back.

Both. Sites whose job is winning enquiries are usually hand coded and hosted on Cloudflare. Sites that need a shop, bookings or regular editing by your team are built on Wix Studio. We recommend one in your quote and explain why.

Yes. Ownership is set out in your agreement. You own your domain, your content and your accounts, and we hand over what you need if you ever move on.

Yes. We keep or redirect every page address that has search traffic, carry over what is working, and check Search Console after launch.

Early movement can come within weeks, but meaningful gains usually build over months. Watford Welding’s enquiries from search picked up around seven months after Search Console was connected.

Generative engine optimisation: making your business visible in AI answer tools such as ChatGPT, Perplexity, Gemini and Google AI Mode, the way SEO makes you visible on Google.

It does no harm, but it is not what gets you named. Google says its AI features need no special files or markup. In our tests, AI tools relied on clear pages, consistent facts, Business Profiles and other websites vouching for a business.

No, and you should be wary of anyone who does. Google and the AI tools decide. We guarantee honest measurement, the agreed work and straight answers.

A workflow automation platform that connects almost any tool to almost any other. We use it to build automations for clients and to run our own business.

Ours are built to answer only from what they know, never to give regulated advice, and to hand over to you when a question needs a person.

From £1,395. Every project gets a fixed quote in writing before any work starts.

SEO plans start from £150 a month.

For websites, a 50% deposit starts the project and the balance is due within 7 days of snagging being completed. Audits are paid upfront and SEO monthly.

Website enquiries and client portal data are stored in the UK, in our database in London. Our email, invoicing and some of the tools we use to build and run sites are based elsewhere, including the United States and the European Union. Our privacy policy names each one.

We do not set any cookies of our own. Cloudflare, which protects the site, may set a strictly necessary security cookie. See our cookie policy for the details, including Google’s booking page if you choose to load it.