A team member that never sleeps.
Intelligent chat assistants trained on your business and available around the clock. They answer questions, qualify enquiries and book real conversations, so no opportunity waits until morning.
Most enquiries arrive when you can’t answer them.
The enquiry that comes in at nine in the evening, or while you are with a client, is the one most likely to go cold. People expect an answer now, and if they do not get one they move to the next firm that responds.
An AI chat assistant closes that gap. Trained on your services, your fees approach and your way of talking, it greets visitors instantly, answers the questions they actually ask, and guides genuine prospects towards booking a call. It is not a clumsy chatbot reading from a script.
Ours are built on Claude, made by Anthropic, and we built the same kind of assistant for our own enquiries first. It is set up to answer only from the information you give it, and to hand over to you the moment a real conversation is the right next step. For professional services firms that matters: it is told to stay out of advice it should not give.
What the assistant does.
Everything below is part of the work, not an upsell.
Trained on your business
It knows your services, your process and your tone, so answers are accurate and sound like you.
Available around the clock
Every visitor gets an instant, helpful response, whatever the hour.
Qualifies real prospects
It asks the right questions and separates serious enquiries from browsers.
Books conversations
It offers times from your calendar and books the call, with confirmation emails sent automatically.
Knows its limits
It does not give regulated advice or invent answers. When something needs a person, it says so and hands over.
Connected to your systems
Enquiries flow straight into your inbox and lead tracking, so a good conversation never gets stranded.
Is this right for you?
Firms getting enquiries they cannot always answer fast enough, and anyone who wants to capture and qualify leads outside working hours. It suits firms such as accountants, solicitors, clinics and consultants.
What you can expect
- Instant answers for every visitor, day or night
- Fewer enquiries lost to slow responses
- Serious prospects qualified before they reach you
- More booked calls from the traffic you already have
- A front line that never clocks off
How it works
A clear path from first call to results, with no drawn out onboarding.
Learn your business
We capture what the assistant needs to know: services, common questions, tone and the answers you would give.
Build and train
We build it on Claude and test it against the questions your clients really ask.
Connect and test
We wire it into your site, calendar and inbox, then test hard before it goes live.
Launch and refine
We review real conversations each week and refine its answers as your business grows.
Common questions
Is this just a chatbot?
No. It is built on Claude, a leading AI model, so it holds natural conversations rather than reading from a rigid script.
Will it make things up or give advice?
It is built to work only from what it knows and to hand over when a question needs a person. For regulated firms we set it to never give advice, only information and a route to speak to you.
What happens to the conversations?
Enquiries are emailed to you, and conversations are reviewed so the answers keep improving. Your privacy notice needs to say so, and we help you word it.
Where do the enquiries go?
Straight into your inbox and lead tracking, so every qualified conversation reaches you without delay.
Let’s put an assistant on your site.
Tell us what you need and where things fall short today. You’ll get a clear, tailored quote, with no obligation and no jargon.
07879 162384 · enquiries@provenpathstrategies.co.uk · Replies within one working day